The Department of Home Affairs’ branch appointment system is now presented through My Home Affairs Online. If an older bookmark for Tygervalley or another DHA branch no longer works, start from the department’s current official portal rather than searching for a third-party booking service.
Book or manage an appointment
- Open My Home Affairs Online from the official DHA website.
- Choose the branch appointment option and sign in or create an account if prompted.
- Select the service and branch offered by the system.
- Review the date, time, branch address and required documents before confirming.
- Save the confirmation and check the portal again before travelling for any updated notice.
What to do if the branch is unavailable
Do not assume that a nearby branch provides the same service or has an open appointment. Check the portal for alternatives and confirm that the selected branch can complete your task. For Smart ID and passport services, the DHA’s eHomeAffairs information explains which steps can be completed online and when biometrics or an in-person visit is required.
Protect your personal information
Use only official DHA domains when entering identity or account details. Be cautious of messages promising faster appointments in exchange for payment. Keep your application reference private and contact the department through the channels published on its website if you need help.
Reviewed: November 2026. The booking platform and branch availability can change; the official portal is authoritative.